Last updated: 08/25/2026
This End User License Agreement ("Agreement") is between you and Prospect Genius, a New York company ("Company," "we," "us"), and governs your use of Review Trax, including the website, mobile apps, and related services (the "Service"). By creating an account or using the Service, you agree to this Agreement. If you don't agree, don't use the Service.
If you're accepting this on behalf of a business, you're confirming you have the authority to do so, and "you" includes that business.
1. The Service
Review Trax lets a business owner ("Owner") generate a trackable QR code and link for each person on their team ("Worker") so scans and clicks can be attributed and counted. The Service includes account sign-in, QR/link generation, click analytics, and (on paid plans) billing and higher usage limits.
2. Eligibility & Accounts
You must be at least 18 years old and able to form a binding contract to use the Service. You're responsible for keeping your account and sign-in access (phone number, email, or device) secure, and for everything that happens under your account. Tell us right away at info@prospectgenius.com if you suspect unauthorized access.
If you're an Owner, you're responsible for the Workers you invite -- including having their permission to text or email them an invitation, and for how you use their click data.
3. Subscription, Billing & Free Trial
Some features require a paid subscription. Who bills you depends on how you subscribed: on the Review Trax website, through Stripe; through the Review Trax app on iOS or Android, through Apple's App Store or Google Play. An App Store or Google Play subscription is also subject to that store's own terms, and is billed, managed, and canceled through your Apple ID or Google Play account settings rather than through us directly. New Owner accounts may start with a 10-day free trial; at the end of the trial, continued use of paid features requires an active subscription. Your subscription renews automatically unless auto-renew is turned off at least 24 hours before the end of the current period, and your account will be charged for renewal within 24 hours prior to the end of the current period. You can cancel anytime from your billing page, or, for an App Store/Google Play subscription, from that store's subscription settings on your device -- cancellation takes effect at the end of your current billing period, and you'll keep access until then. All sales are final; we don't offer refunds for partial periods or unused time, except where required by law or, for an App Store/Google Play subscription, that store's own refund policy. We may change our prices, and we'll give you reasonable notice before a change takes effect on your account.
4. Acceptable Use
You agree not to:
- Use the Service to send unsolicited text messages or email, or to invite people who haven't agreed to be contacted
- Generate, scan, or manipulate QR codes/links to artificially inflate click counts or defraud another user
- Interfere with, disrupt, or attempt to gain unauthorized access to the Service or other users' accounts
- Use the Service for any unlawful, fraudulent, or deceptive purpose, or to impersonate another person or business
- Reverse-engineer, resell, or use the Service to build a competing product
We may suspend or terminate accounts that violate this section.
5. Your Content
You (or your business) own the business names, logos, photos, and target URLs you upload ("Your Content"). You grant us a limited license to host, display, and process Your Content solely to operate the Service for you. You're responsible for having the rights to anything you upload.
6. Third-Party Services
The Service relies on third-party providers (payment processing, text/email delivery, hosting, and others) described in our Privacy Policy. Your use of the Service is also subject to that policy, which is incorporated into this Agreement by reference.
7. Apple App Store — Additional Terms
These terms apply when you download Review Trax from the Apple App Store:
- This Agreement is between you and Prospect Genius only, not Apple. Apple is not responsible for the Service or its content.
- Your license to use the app is a non-transferable license to use it on any Apple-branded product you own or control, as permitted by the App Store Usage Rules, except that it may be accessed by other accounts associated with you via Family Sharing or volume purchasing.
- Apple has no obligation to provide any maintenance or support for the app.
- Apple is not responsible for any product warranties, whether express or implied. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
- Prospect Genius, not Apple, is responsible for addressing any claims by you or a third party relating to the app or your use of it, including product liability claims, claims that the app fails to conform to any legal or regulatory requirement, claims under consumer protection or privacy law, and intellectual-property infringement claims.
- Prospect Genius, not Apple, is solely responsible for investigating and resolving any third-party claim that the app infringes that third party's intellectual property rights.
- You represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist supporting," and that you are not on any U.S. Government list of prohibited or restricted parties.
- You must comply with any applicable third-party terms of agreement when using the app.
- Apple and Apple's subsidiaries are third-party beneficiaries of this Agreement, and upon your acceptance Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary.
8. Termination
You may stop using the Service and delete your business at any time from the app.
You may delete your account at any time from within the app: open Help → Delete My Account (also available from the Privacy page in the app). You can also delete your account at https://rtrax.app/deleteme or by contacting info@prospectgenius.com.
We may suspend or terminate your access if you violate this Agreement, don't pay applicable fees, or if we discontinue the Service, with notice where reasonably possible. Sections of this Agreement that by their nature should survive termination (e.g., billing for amounts already due, limitation of liability, dispute resolution) will survive.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DON'T GUARANTEE THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT EVERY SCAN OR CLICK WILL BE COUNTED WITH PERFECT ACCURACY.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, OR DATA, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE.
Some jurisdictions don't allow these limitations, so some of the above may not apply to you.
11. Indemnification
You agree to indemnify and hold the Company harmless from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of the Service, Your Content, or your violation of this Agreement.
12. Dispute Resolution & Arbitration
Please read this section carefully -- it affects your legal rights.
You and the Company agree to resolve any dispute arising from this Agreement or the Service through binding individual arbitration, rather than in court, except that either party may bring an individual claim in small claims court. The arbitration will be conducted under the rules of the American Arbitration Association.
You and the Company each waive the right to a jury trial and to participate in a class action or class arbitration. Any dispute must be brought in your individual capacity, not as a plaintiff or class member in any purported class or representative proceeding.
This Agreement is governed by the laws of the State of New York, without regard to conflict-of-law principles. Any matter not subject to arbitration will be brought exclusively in the state or federal courts located in New York State, and you consent to that jurisdiction.
13. Changes to This Agreement
We may update this Agreement from time to time. If we make material changes, we'll update the "Last updated" date and, where appropriate, notify you directly. Continuing to use the Service after a change takes effect means you accept the new terms.
14. General
If any provision of this Agreement is found unenforceable, the rest remains in effect. This Agreement (together with the Privacy Policy) is the entire agreement between you and the Company regarding the Service. You may not assign this Agreement without our consent; we may assign it in connection with a merger, acquisition, or sale of assets.
Contact Us
Questions about this policy or your information?
Prospect Genius
Email: info@prospectgenius.com or privacy@prospectgenius.com
Phone: 1-800-689-1273
Mail: 279 Troy Rd Ste 9 #102, Rensselaer, NY 12144